Hotmail UI Design Problem
July 24th, 2009Yesterday my girlfriend was complaining that she wasn’t receiving mail from one of her friends, both of them use Hotmail and send many mails to each other so I couldn’t see a good reason for this.
On checking the ‘Blocked Senders’ (Options > Safe and blocked senders > Blocked senders) list in her account, sure enough I found that her friends address had somehow been added to the list. I simply removed the entry and, hey presto, problem gone.
It was only then that I realised that the ‘Delete’ and ‘Junk’ buttons are right next to each other and so it’s very easy to click the wrong one.
Plus there’s no warning when you click ‘Junk’ so it’s hard to know you’ve clicked the wrong button. Ideally they should be placed further apart to make this action harder to do by mistake.
