Office 2003 and Business Contact Manager
January 21st, 2008I recently bought a new computer for my girlfriend, it’s a HP dc5750 and has Vista Business installed and, strangely I think, also has the 60 day trial for Office 2007. Why they insist on installing this trail version on a business machine is quite beyond me as surely most businesses will already have a license to Office 2003, for example, and just use that.
So I uninstalled the trial version and installed Office 2003. Unfortunately this leaves Business Contact Manager (BCM) in place with plugins for Outlook, Excel etc. so each time I started any Office 2003 application I would get a dialog informing me that this version was not compatible with BCM.
After a short search I found the fix without needing to uninstall BCM.
Open the registry editor (click start and type regedit).
Navigate to the following keys where HKLM stands for HKEY_LOCAL_MACHINE:
HKLM\SOFTWARE\Microsoft\Office\Outlook\Addins\Microsoft. BusinessSolutions.eCRM.OutlookAddIn.Connect3
Change the DWORD LoadBehavior from 3 to 1
For other Office applications goto:
HKLM\SOFTWARE\Microsoft\Office\***\Addins\BcmHistoryAddIn.BcmConnect
Once again change the LoadBehavior from 3 to 1 where *** is the application name.